Command & Control Centres
A Command & Control Centre is a centralized setup where people, technology, and processes come together to monitor, manage, and respond to operations in real-time. It can be as small as a single screen and a workstation for a society security desk, or as large as a 24x7 multi-agency operations room for enterprises and government.
Why Choose ACE Technologies for Command & Control ?
At its core, a Command & Control Centre provides situational awareness—bringing multiple live feeds, dashboards, alarms, and communication tools into one place so the right decision can be taken quickly and confidently. Modern command centres are designed for secure access, scalable architecture, multi-source visualization, and smooth operator workflows.
ACE Technologies designs and integrates Command & Control Centres end-to-end—covering consulting, design, equipment supply, installation, integration, commissioning, and AMC/Support.
Industries We Serve
Healthcare and Education Campuses
Utilities and Critical Infrastructure
Residential and Commercial Buildings
Network Operations Centres
Manufacturing and Warehousing
Security Operations Centres
Government and Smart City Projects
Retail Chains and Corporate Offices
How We Execute a Command & Control
- Requirement workshop and operational study.
- Concept design, layout planning, and BOQ.
- Technology finalization and approvals.
- Installation and commissioning.
- Training, SOPs, and handover.
- AMC and long-term support.
Key Components of a Command & Control Centres System
Video Wall
The video wall is the most visible and powerful element of a command centre. It acts as a large shared screen for the entire team and is built using technologies such as:
- Multiple CCTV camera views
- Live dashboards and analytics
- Maps, alerts, and incident views
- Reports, presentations, and briefing screens
Operator Workstations
Operators work on multi-monitor setups designed for long hours and high focus. A good workstation setup includes:
- Multi-display operator desktops
- High-performance PCs or thin clients
- Ergonomic consoles and seating
- Structured cabling and power arrangement
Source and Signal Management
Command centres handle many computers and video sources. Operators often need secure and fast access to multiple systems, which is enabled using:
- KVM switching and extension
- Keyboard-mouse sharing across systems
- AV distribution and routing
- Secure access control for systems
Video Wall Controller and Processing
A video wall controller manages:
- Layouts and screen zoning
- Multi-window display
- Scaling and synchronization
- Preset configurations for different use cases
Control Room Management Software
Control room software simplifies operations :
- One-touch presets for incidents and emergencies
- Quick sharing of operator screens to the wall
- Role-based control of what is shown
- Easy switching between multiple content sources.
Audio-Visual and Collaboration Systems
Command centres often require:
- Audio systems for announcements and coordination
- Video conferencing for remote teams
- Presentation systems for briefings
- Meeting and war-room collaboration features
Benefits of Command & Control
Small Residential Societies and Gated Communities
- Improved resident safety and security.
- Faster incident detection and response.
- Better monitoring of entry/exit activities.
- Stronger reporting and evidence availability.
Small Shops, Retail Outlets, and Small Offices
- Reduced theft and unauthorized activities.
- Better staff monitoring and control.
- Cost-effective security visibility.
- Peace of mind for business owners.
Mid-size Businesses (Warehouses, Plants, Campuses, Hospitals)
- One central room to manage multiple systems.
- Faster coordination during emergencies.
- Improved compliance and audit readiness.
- Reduced operational risks.
Large Enterprises (GSOC, NOC, SOC, Operations Command)
- Real-time decision-making and escalation clarity.
- Standardized monitoring across sites.
- Better operational control and continuity.
- High uptime and improved response times.
Government, Smart City, and Public Safety Command Centres
- Strong situational awareness for authorities.
- Faster response during incidents and emergencies.
- Better coordination between departments.
- Scalability for future expansion.
Network Operations Centres
- Central command over entire network infrastructure.
- Clear escalation paths and incident ownership.
- Faster identification and isolation of faults
- Improved uptime and SLA compliance
Frequently asked questions
A Command & Control Centre is a centralized setup that combines people, technology, and processes to monitor, manage, and respond to operations in real-time, providing situational awareness and faster decision-making.
- Complete operational visibility across multiple systems
- Faster incident response and improved coordination
- Standardized processes and compliance adherence
- Reliable, resilient, and mission-critical operations
ACE Technologies provides end-to-end solutions, including site survey, design, supply, installation, integration, training, documentation, and long-term AMC/SLA support for scalable and reliable operations.
Key components include: Video Wall, Operator Workstations, KVM/Signal Management, Video Wall Controller, Control Room Management Software (CMS), Integrations with other systems, Audio-Visual tools, and Room Infrastructure.
- Residential and commercial buildings
- Retail, corporate offices, and warehouses
- Healthcare, education, and critical infrastructure
- NOC, SOC, GSOC, government, and smart city projects